Privacy Policy

Who is the controller of your personal data and whom to contact?

The controller of personal data is BloomFunded, with its registered office at Dubai Digital Park, Dubai Silicon Oasis, UAE. You can contact BloomFunded at support@bloomfunded.com regarding any questions or the exercise of rights relating to the processing of your personal data.

What and how do we collect personal information about you?

Personal data includes any information that can be used to identify or connect you to a specific individual. We collect personal data in the following ways:

• Information you provide: when you sign up for an account, place an order, participate in an event or project, or connect with us via customer service or social media. This includes identification and contact data (name, surname, phone number, email, postal address, date of birth, username, password, warranty claims) and payment data (bank account information and records of communication between you and our company).
• Automatic data collection: information about your device (such as your IP address), usage statistics (time and date of your visit, country of access) and service usage details (login/logout information, account settings, fictitious capital value, account currency, business strategy).
• Social media integration: if you link your social networking accounts, third parties (such as trading platform providers) may provide us with information about you, including financial data (type of instrument, trade times) and social media data (username, profile picture, email).
• Phone number usage: phone numbers provided during account creation or communication with us may be stored and used for service-related and promotional communications, including marketing outreach via manual or automated (AI-based) calls or SMS.

How do we use your personal information?

• Creating a user account: name, email address and phone number are required. Legal justification: necessary for account registration.
• Providing services: data processed to offer services, facilitate access, tools, transactions and assistance. Legal justification: fulfilment of contract or legitimate interest.
• Promotional communications: marketing messages may be sent based on previous interactions. Legal justification: legitimate interest or consent.
• Customer support: data collected via social media or direct communication to improve services. Legal justification: legitimate interest.
• Analytics: analysing customer behaviour to improve website and service usage. Legal justification: legitimate interest.
• Phone-based marketing communication: phone numbers may be used for updates and promotional messages. Legal justification: consent or legitimate interest.

How do we keep your personal information safe and secure?

We implement safeguards to protect personal information from unauthorised access, alteration, disclosure or destruction.

• Regular review of security practices.
• Limiting access to employees, contractors and agents who need it to process data.
• Data stored securely with encryption, firewalls, secure protocols and regular assessments.

Sharing your personal information

• Third-party providers (payment processors, IT services, cloud platforms, marketing agencies, consultants).
• Legal authorities when required to comply with obligations or protect rights.

International organisations and third countries

Your personal data may be transferred to and processed in countries outside your own. Safeguards are implemented to ensure protection according to legal requirements.

How long do we process your information?

• Contractual obligations: as long as necessary to fulfil agreements and resolve claims.
• Marketing communications: retained for up to 5 years after the last contract, or until you unsubscribe or withdraw consent.
• Legal compliance: for the duration required by applicable laws.
• After retention periods, data is destroyed or anonymised.

Your rights

• Right to access (get confirmation and a copy of data).
• Right to rectification (correct inaccurate data).
• Right to erasure (“right to be forgotten”).
• Right to restrict processing (temporary halt).
• Right to data portability (receive in machine-readable format).
• Right to object (e.g. direct marketing).
• Right to withdraw consent at any time.
• Right against automated decision-making.
• Right to file a complaint with a supervisory authority.

To exercise your rights, contact support@bloomfunded.com.

Changes to this Privacy Policy

We may amend this Policy at any time. Updates will be communicated via website or email, and a copy will always be available in your Client Section.

Note: use of your own affiliate link shall not count as affiliate commission. For questions or concerns about personal data, contact support@bloomfunded.com.