Legal
Refund Policy
How challenge fees, fee refunds and payment disputes are handled at BloomFunded.
This policy explains when a BloomFunded challenge fee can be returned. It applies together with our Terms & Conditions and the rules of the programme you purchased.
1. Fee refund on the third withdrawal
Traders who reach their third approved withdrawal receive their original challenge fee back alongside that payout. The refund is paid to the same method used for the payout and requires completed identity verification.
2. Unused accounts
- A refund can be requested within 14 days of purchase provided no trade has been placed on the account.
- Once trading activity exists on the account, the fee is considered consumed and is non-refundable.
- Duplicate or accidental charges are refunded in full once verified.
3. Non-refundable situations
- A breach of the programme rules, including exceeding the daily or maximum loss limit.
- Failing to meet the profit target within the trading period.
- Accounts terminated for prohibited conduct as described in our Terms & Conditions.
- Fees paid with a promotional discount where the promotion states the purchase is final.
4. How to request a refund
Email support@bloomfunded.com from your registered address with your order reference and the reason for the request. Eligible refunds are approved within 5 business days and returned to the original payment method; your bank or card issuer may take additional time to post the funds.
5. Chargebacks
Please contact us before raising a dispute with your bank. Unjustified chargebacks lead to permanent closure of all accounts linked to the payer and forfeiture of any pending payouts.